You can contact them here: /contactus then choose ' Questions about my account or billing' on the drop-down menu. If the issue persists after the suggested troubleshooting above, get help from our Billing team. Note: If you are adding a subscription channel billed to your Roku account, you will need to resubscribe.Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.Go to Settings > System > System restart > Restart. Restart your Roku device: Restart the device from the settings menu.For help identifying this type of subscription channel, read the detailed article about removing a channel. Note: If you are removing a subscription channel billed to your Roku account, you must cancel the subscription before you see the Remove channel option.Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu.To ensure the process is successful, follow the steps below making sure you restart your Roku device before adding the channel again. In some cases, removing the channel and then re-installing it may help. Hey sorry to hear about the issue you're experiencing. The subscription will renew on August 03, 2022. Your updated NFL Game Pass subscription for $99.99 per year starts today. using the person icon, I then selected subscriptions and tried restore purchase. I attempted to manage my subscription in NFL on Roku. But I am already signed in! What would I sign in to? I received a popup notice that I was already subscribed and I should sign in to this channel to start streaming. The result was the program sent me back to the home screen. When I did I was redirected to a screen giving options to subscribe or restore purchase. Today I opened up NFL on Roku and attempted to open the Green Bay preseason game. The problem: I received notice that my subscription to game pass had been renewed. ONCE AGAIN! I am starting off the NFL season without access to preseason games because I cant get gamepass to work!!!!!!

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